Sample Receptionist Job Description

Sample Receptionist Job Description Receptionist Job Description The receptionist job description clearly summarizes the typical activities of the receptionist service in an organization or office. The knowledge and experience plus the key competencies required are listed.Front desk receptionists play a key role in a wide range of organizations as they often present the first impression of the organization to clients and customers. Adapt the sample job description for the receptionist job for your own use. OFFICE RECEPTIONIST JOB DESCRIPTION General PurposeAttend to visitors and deal with inquiries on the phone and face to face. Supply information regarding the organization to the general public, clients and customers.Main Job Tasks, Duties and Responsibilitiesanswer telephone, screen and direct calls take and relay messagesprovide information to callersgreet persons entering organizationdirect persons to correct destinationdeal with queries from the public and customersensure knowledge of staff movements in and out of organizationmonitor visitor access and maintain security awarenessprovide general administrative and clerical supportprepare correspondence and documentsreceive and sort mail and deliveriesschedule appointmentsmaintain appointment diary either manually or electronicallyorganize conference and meeting room bookingsco-ordinate meetings and organize cateringmonitor and maintain office equipmentcontrol inventory relevant to reception areatidy and maintain the reception areaEducation and Experiencehigh school d iploma generally requiredknowledge of administrative and clerical proceduresknowledge of computers and relevant software applicationsknowledge of customer service principles and practiceskeyboard skillsability to work a switchboardKey Competenciesverbal and written communication skillsprofessional personal presentation customer service orientation information managementorganizing and planningattention to detailinitiativereliabilitystress tolerance What are the duties of a receptionist in an office? Go to The Receptionist Job Part 2 to find more details on the role and duties of the receptionist in an organization. Receptionist jobs in different settings